Privacy Policy

1. Why do we process personal data?

The Company processes personal data only for the purposes below. If a purpose changes, we will take the necessary steps, such as obtaining separate consent under Article 18 of the Personal Information Protection Act.

• Receiving and answering business inquiries: identifying the sender, reviewing the inquiry and replying by email or phone
• Preventing misuse: blocking repeated submissions (spam) and responding to security incidents

2. What personal data do we collect?

The Company collects the following items through the website inquiry form. The website has no member registration.

• Required: contact person's name, company, country, business area, email and inquiry details
• Optional: phone number
• Collected automatically: IP address, date and time of the inquiry and of consent, and the website language used

Web server access logs (IP address, access time and browser information) may also be recorded automatically for security and troubleshooting.

3. How long do we keep personal data?

Inquiry data is kept for 1 year after the reply and then deleted without delay. However, if the law requires retention, for example after a business contract is concluded, we keep it for the period set by that law.

• Inquiry data (form entries and IP address): 1 year after the reply
• Web server access logs: deleted according to the hosting provider's retention rules

4. How do we delete personal data?

When the retention period ends or the purpose has been achieved, personal data is deleted without delay.

• Procedure: the data to be deleted is identified and deleted with the approval of the Privacy Officer.
• Method: electronic files in the database and mailbox are deleted so that they cannot be recovered; printed copies are shredded or incinerated.

5. Do we share personal data with third parties?

The Company does not provide personal data to third parties, except where the data subject has given separate consent or where the law specifically requires it (Articles 17 and 18 of the Personal Information Protection Act).

6. Do we outsource processing or transfer data abroad?

To operate the website, the Company entrusts the processing of personal data to the following providers.

• Dothome (dothome.co.kr): website server hosting and storage of inquiry data
• Google LLC: sending and receiving inquiry notification emails (Gmail)

Because of the work entrusted to Google LLC, personal data is transferred abroad.

• Recipient: Google LLC (contact: https://support.google.com/policies)
• Countries: the USA and other countries where Google data centers are located
• Timing and method: sent by email over an encrypted network when an inquiry is submitted
• Items: the inquiry form entries
• Purpose and retention: receiving and storing inquiry notification emails, 1 year after the reply

If you do not want your data transferred abroad, you can contact us by phone (+82-10-5440-0717) instead of using the form.

7. What are your rights?

You may at any time request access to, correction, deletion or suspension of processing of your personal data, or withdraw your consent.

• How: send a request by email (chajinyoung777@gmail.com) or phone (+82-10-5440-0717) and we will act without delay.
• You may also make a request through a legal representative or an authorized person, who must submit a power of attorney.
• Deletion cannot be requested for data that another law requires us to keep.

8. How do we keep personal data secure?

The Company takes the following measures to keep personal data secure.

• Administrative: access is limited to the minimum number of staff
• Technical: encrypted transmission (HTTPS), encrypted storage of administrator passwords, restricted access to the admin area and database access control
• Physical: servers are kept in the hosting provider's access-controlled data center

9. Do we use cookies?

The website uses only one session cookie, for inquiry form security (preventing forged requests), and it is deleted when you close your browser. We do not use advertising or analytics cookies.

• You can refuse cookies in your browser settings, but you will then be unable to send the inquiry form.
• The map on the CONTACT page is provided by Google Maps, and Google's privacy policy applies when the map is loaded.

10. Who can you contact about personal data?

For questions, complaints or remedies regarding personal data, please contact our Privacy Officer below. We will respond without delay.

• Privacy Officer: CEO
• Phone: +82-10-5440-0717
• Email: chajinyoung777@gmail.com
• Address: 3F Sungboo B/D, 176-1 Jinheung-ro, Eunpyeong-gu, Seoul, Korea

11. Where can you get help if your rights are infringed?

If your personal data rights are infringed, you may apply for dispute resolution or consultation to the following Korean authorities.

• Personal Information Dispute Mediation Committee: +82-1833-6972 (www.kopico.go.kr)
• Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
• Supreme Prosecutors' Office: 1301 (www.spo.go.kr)
• Korean National Police Agency: 182 (ecrm.police.go.kr)

12. How will you know about changes to this policy?

This Privacy Policy applies from the effective date below. If it changes, we will announce the change on this page at least 7 days before it takes effect.